21+ Free SMS Templates for Hotels and Hospitality Businesses

The hotel and hospitality industry goes through a roller coaster ride through the year. While you’ll do good business for months around holidays, it won’t peek as good as it was around holidays for the rest of the days.

Hotels and hospitality businesses have gone above and beyond to get more bookings and guest requests. SMS marketing for hotels and hospitality helps promote your business, reach more clients, nurture your existing customers, and increase bookings.

SMS channel has a staggeringly high open and read rate of 94% and helps you generate 10 to 20 times ROI. To begin with hotel SMS marketing, here we share free SMS templates for hotels and hospitality businesses:

21+ Free SMS Templates for Hotels and Hospitality Businesses

Here are some SMS templates to get started with SMS marketing:

1. Introduction Message

Greetings [first],

We are thrilled to have you with us! Your comfort is our priority, and we’re here to make your stay memorable. Room: [Room Number] is your home for your stay with us. If you need anything or have questions, our friendly staff is here 24/7. Thank you for choosing us.

Regards
Your Name

2. Promotional Text

Hello [first],

Enjoy 20% off on your next stay at [Hotel Name]. We’re thrilled to host you through your vacation. Book now and experience comfort like never before. Reply STOP to unsubscribe.

Regards
Your Name

3. Event Invite

Hello [first],

You’re invited to an exclusive evening of elegance at [Hotel Name]. Join us for a captivating event filled with gourmet delights, live music, and delightful surprises. Reply STOP to unsubscribe.

Regards
Your Name

4. Loyalty Program Update

Great news, [first],

You’re now part of our exclusive Loyalty Program. Earn points with every stay and enjoy fantastic perks. Stay tuned for exciting rewards and special offers. Thank you for choosing [Hotel Name] for your stay! Reply STOP to unsubscribe.

Regards
Your Name

5. Event Venue Availability

Hello [first],

Planning an event? Our stunning event venue is available for your special occasion. Whether it’s a wedding, conference, or celebration, we’ve got you covered. Reply ‘EVENT’ to explore options and secure your date. Reply STOP to unsubscribe.

Regards
Your Name

6. Staycation Retreat

Hey [first],

Escape the ordinary and indulge in a luxurious Staycation Retreat with us! Relax by the pool, savor delicious meals, and unwind in style. Book your Staycation Retreat now. Reply STAYCATION to reserve your spot or call [Hotel Phone Number]. Reply STOP to unsubscribe.

Regards
Your Name

7. Booking Reminder

Hey [first],

We can’t wait to welcome you to [Hotel Name]! Your reservation for [Date] is just around the corner. If your plans have changed or if you have any special requests, please let us know. We’re here to make your stay exceptional! Reply STOP to unsubscribe.

Regards
Your Name

8. Booking Confirmation

Hey [first],

Thank you for choosing [Your Hotel Name]! Your reservation is confirmed. Here are the details:

Date: [Check-in Date] to [Check-out Date]
Room Type: [Room Type]
Guest Name: [Guest Name]
Confirmation Number: [Confirmation Number]
Address: [Hotel Address]

Hope you enjoy your stay with us!

Regards
Your Name

9. Room Upgrade Offer

Good News [first],

We’re delighted to offer you a special room upgrade for your upcoming stay! Enjoy more space, breathtaking views, and extra comforts at a discounted rate. Upgrade to a [Room Type] for just [Upgrade Price] per night! We look forward to making your stay even more memorable! Reply STOP to unsubscribe.

Regards
Your Name

10. Special Discounts

Hello [first],

We appreciate your stay with us. As a token of our gratitude, enjoy an exclusive 15% discount on your next booking! Use code THANKYOU15 when reserving your room online or mention it when booking over the phone. We look forward to welcoming you again. Reply STOP to unsubscribe.

Regards
Your Name

11. Check-in Reminder

Hi [first],

Welcome to [Hotel Name]! We’re delighted to have you with us. Your room is ready for check-in. Visit the front desk at your convenience, and if you need assistance, reply to this message. Enjoy your stay! Reply STOP to unsubscribe.

Regards
Your Name

12. Checkout Reminder

Hi [first],

Thank you for choosing [Hotel Name] for your stay. We hope you had a delightful time! Your checkout is scheduled at 12:00 PM today. If you need any assistance or wish to extend your stay, please contact the front desk. We look forward to hosting you again! Reply STOP to unsubscribe.

Regards
Your Name

12. Spa Services Promotion

Hello [first],

We’re delighted to offer an exclusive 20% OFF on any spa service during your stay. Book your blissful escape now and unwind in luxury. Call [number] or visit the spa reception to reserve your spot. Reply STOP to unsubscribe.

Regards
Your Name

13. Hotel Restaurant Reservation

Hello [first],

Indulge in an unforgettable dining experience at our restaurant! Get 15% off on your entire meal if you book a table today. To reserve your table, simply reply with “RESERVE” or call [Reservation Number]. Reply STOP to unsubscribe.

Regards
Your Name

14. Restaurant Reservation Confirmation

Hello [first],

Your restaurant reservation at [Hotel Name] is confirmed for [Date] at [Time]. We look forward to serving you a delightful meal. If you need any changes, reply with your request. Bon appétit! Reply STOP to unsubscribe.

Regards
Your Name

15. Local Attractions Information

Hello [first],

Discover the best of [City] during your stay! Here are some local attractions:

1. [Local Museum Name & Location]
2. [City Park Name & Location]
3. [Downtown Shopping Places & Location]
4. [Local Food Paradise]

Reply STOP to unsubscribe.

Regards
Your Name

16. Membership Benefits Reminder

Dear [first],

Don’t forget to take advantage of your exclusive membership benefits during your stay with us. Enjoy perks like complimentary breakfast, free room upgrades (based on availability), and access to our members-only lounge. Make the most of your visit! Reply STOP to unsubscribe.

Regards
Your Name

17. Anniversary or Birthday Greeting

Happy [Birthday/Anniversary], [first],

Wishing you a day filled with joy and wonderful surprises. Celebrate your special day with us. Let us know if there’s anything we can do to make your stay extra memorable. Reply STOP to unsubscribe.

Regards
Your Name

18. WiFi Access Information

Hey [first],

Welcome to [Hotel Name]! Enjoy seamless connectivity during your stay with our high-speed WiFi. Connect to “HotelWiFi” using the password: “StayConnected123”. For any assistance, contact our front desk. Have a delightful stay! Reply STOP to unsubscribe.

Regards
Your Name

19. Pet-Friendly Stays

Hello [first],

Traveling with your furry friend? We’re thrilled to host you and your furry friend. Your comfort is our priority. If you need anything for your pet or information on local pet-friendly spots, our team is here to assist. Enjoy your stay! Reply STOP to unsubscribe.

Regards
Your Name

20. Holiday Season Greetings

Happy Holidays from [Your Hotel Name]!

As the holiday season arrives, we want to express our sincere gratitude for choosing [Your Hotel Name] as your home away from home. May your days be filled with joy, laughter, and unforgettable moments. Reply STOP to unsubscribe.

Regards
Your Name

21. Feedback Request

Hey [first],

Thank you for choosing [Hotel Name] for your stay! Your feedback matters a lot to us. Please take a moment to share your thoughts and help us enhance our services. Here’s the link to write a review: [review link]. Reply STOP to unsubscribe.

Regards
Your Name

22. Thank You Message

Thank you [first] for choosing [Hotel Name]. It was our pleasure to host you. We hope you enjoyed our hospitality and that your experience was memorable. Your comfort is our top priority. Reply STOP to unsubscribe.

Regards
Your Name

23. Asking for a Referral

Hey [first],

We hope you enjoyed your recent stay with us. If you know someone planning a trip, we’d love it if you could refer them to [Hotel Name]. Share the joy and let them experience the same exceptional hospitality. Reply STOP to unsubscribe.

Regards
Your Name

Wrapping

These 21+ free SMS templates are crafted to elevate communication between hotels and their guests. Whether it’s welcoming guests, promoting special offers, or providing essential information, these templates aim to enhance customer engagement and satisfaction. Feel free to adapt and personalize these templates to align with your hotel’s unique brand voice and specific offerings.