18 March 2024
Nicole Esters
Did you know the cost of missed appointments in the USA is around $150 billion yearly? Each open slot costs a physician around 60 minutes of their time and $200 on average with no-shows as high as 30%.
One of the cost-effective ways to reduce no-shows for healthcare and medical professionals is to use the SMS channel. SMS has a staggeringly high open and read rate of 94% and 81% of US people have no problem receiving text messages from recognized entities.
SMS for healthcare services such as outpatient facilities, medical and dental clinics, private practitioners, community health service providers, and others can greatly benefit from it. To get started with it, here are some SMS templates for healthcare providers:
Let’s dive into the simple-to-use mobile phone text message reminders in healthcare services:
Hello [first],
This is to remind you that your upcoming appointment is scheduled for [Date] at [Time]. Please ensure you have your ID and insurance card. Confirm by replying YES or call us at [number] if you need to reschedule. Thank you!
Regards
Your Name
Hi [first],
This is a friendly reminder from [Healthcare Provider] about your upcoming follow-up checkup. Your health is our priority, and we want to ensure you receive the best care.
Date & Time: [Date & Time]
Location: [Clinic/Hospital Address]Please confirm your attendance by replying 'YES' or calling us at [Contact Number] if you need to reschedule. Thank you!
Regards
Your Name
Hey [first],
This is a friendly reminder from [Healthcare Service]. Your prescription for [Medication] is due for a refill. Ensuring the continuity of your medication is crucial for your well-being. To refill, simply visit [Pharmacy Name] or use our online portal. Thank you!
Regards
Your Name
Hey [first],
A friendly reminder from [Healthcare Provider]: It's time for your upcoming vaccination. Protect yourself and others. Schedule your appointment now by calling [Phone Number] or reply YES to confirm. Thank you!
Regards
Your Name
Hey [first],
Health tip of the day: Did you know? Regular exercise not only boosts mood but also strengthens your immune system. Try a brisk walk today! Call on [emergency number] if you need medical assistance.
Regards
Your Name
Hi [first],
As flu season approaches, it’s time to take care of your health and well-being. Here are a few tips to stay healthy:
1. Get your flu shot at [Healthcare Provider].
2. Wash hands frequently.
3. Boost your immunity with a balanced diet.
4. Stay hydrated and get enough rest.If you experience flu symptoms, contact us for guidance. Your health is our priority.
Regards
Your Name
Hey [first],
We hope this message finds you well. To ensure the accuracy of your health insurance records, kindly update your insurance information with us. Please reply with the following details:
1. Insurance Provider:
2. Policy Number:
3. Group Number:
4. Primary Policyholder's Name:Thank you for your cooperation.
Regards
Your Name
Hello [first],
Your well-being matters to us. Join us at our Wellness Event on [Date] from [Time]. Discover tips for a healthier lifestyle, free health screenings, and more! RSVP by replying YES. See you there!
Regards
Your Name
Hello [first],
A friendly reminder that your fitness class is scheduled for tomorrow at [Time]. Get ready to crush your fitness goals and boost your energy! Don't forget to bring your water bottle and a positive attitude! We can't wait to see you there.
Regards
Your Name
Hi [first],
This is [Healthcare Provider]. Friendly reminder to take your medication today at [specified time]. Your health is our priority. If you've already taken it, great job! If not, please take it as prescribed. Any questions, call us at [contact number]. Stay healthy!
Regards
Your Name
Hey [first],
It's time to keep that smile shining bright. Your upcoming dental checkup is scheduled for [Date] at [Time]. Please confirm or reschedule by replying to this message. Your oral health is our priority!
Regards
Your Name
Hello [first],
This is a friendly reminder to check your blood sugar levels today. Consistent monitoring is key to managing diabetes effectively. Remember to take your medications as prescribed and maintain a healthy lifestyle.
Health Tip: Include a balanced mix of veggies, lean proteins, and whole grains in your meals.
Regards
Your Name
Hi [first],
This is a friendly reminder for your upcoming lab test appointment on [Date] at [Time]. Please remember to bring your ID and any necessary paperwork. If you need to reschedule, call us at [Phone Number]. Your health is important to us. Thank you!
Regards
Your Name
Hello [first],
A friendly reminder about your upcoming physical therapy session on [Date] at [Time]. Your well-being is our priority, and we look forward to assisting you on your path to recovery. Thank you!
Regards
Your Name
Hi [first],
It's time for your regular blood pressure check. Your well-being is important! Please take a moment to measure your blood pressure and log the results. If you have any concerns or questions, don't hesitate to reach out. Take care!
Regards
Your Name
Hey [first],
This is a friendly reminder about your upcoming chiropractic adjustment on [Date] at [Time]. Your well-being is important to us, and we look forward to assisting you on your journey to optimal health. See you soon for your appointment!
Regards
Your Name
Hello [first],
This is a friendly reminder regarding your recent healthcare services. Invoice Summary:
- Date of Service: [Date]
- Description: [Brief description of service]
- Amount Due: $[Amount]To pay securely, click [payment link] or log in to your patient portal. Thank you for choosing [Healthcare Provider] for your healthcare needs.
Regards
Your Name
Hey [first],
Tip of the Day: Aim for at least 30 minutes of moderate exercise daily. It can be as simple as a brisk walk or dancing to your favorite tunes.
Nutrition Tip: Include colorful fruits and vegetables in your meals for a variety of essential nutrients.
Sleep Well: Ensure 7-9 hours of quality sleep each night. Your body heals and recharges during sleep.
Preventive Care: Schedule your annual check-up. Early detection is key to maintaining good health.
Regards
Your Name
Good News [first],
Introducing our NEW service: TeleHealth Consultations! Access quality healthcare from the comfort of your home. Schedule your virtual appointment today. Your health is our priority. Learn more: [Link]
Regards
Your Name
Hey [first],
We care about your well-being. If you ever need someone to talk to, our mental health professionals are here for you. Your mental health matters. Text 'HELP' to [Support Number] to connect with a caring professional.
Regards
Your Name
Attention [first],
Your safety is our priority. In the event of an emergency, stay informed and be prepared. Ensure your emergency kit is stocked with essentials, medications, and important documents. Follow local authorities' instructions and stay connected for updates.
Regards
Your Name
Hey [first],
Did you know colorful fruits and veggies boost your immune system? Aim for a rainbow on your plate to get a variety of nutrients. Try adding a new color every day!
Regards
Your Name
Dear Mother!
Embrace the journey to motherhood with our Maternity Care Tips! Tip of the Day: Stay hydrated for a healthy pregnancy. Drink plenty of water and savor the glow.
Regards
Your Name
Hey [first],
As allergy season approaches, here are some tips to manage symptoms:
1. Check pollen forecasts daily.
2. Keep windows closed during peak hours.
3. Take prescribed medications regularly.For personalized advice, reply ALLERGY. Your health matters!
Regards
Your Name
Hey [first],
It's [Healthcare Service Provider]! Your eyes deserve the best care. Follow these tips for healthier eyes:
1. Get enough sleep for rested eyes.
2. Eat a diet rich in vitamins and minerals.
3. Take screen breaks - 20-20-20 rule.
4. Wear sunglasses for UV protection.
5. Schedule regular eye check-ups.Questions? Reply for personalized advice! Your vision matters to us
Regards
Your Name
Using these 25 ready-to-use SMS templates, healthcare and medical professionals can effectively communicate with their patients. Whether it's appointment reminders, health tips, or important alerts, these templates aim to enhance patient engagement and encourage proactive healthcare management. Feel free to customize these templates to align with your tone and specifics.
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