5-key-principals-to-get-timely-responses-from-leads

5 Key Principals to Get Timely Responses From Leads

Philip Portman

03 Oct 2022

Philip Portman

Philip Portman

If you’re like most people, you hate waiting for a response from a lead. You know the feeling – you’ve sent an email or made a phone call, and now you’re just sitting there waiting, wondering if they’ll ever get back to you.

The seconds feel like minutes, minutes feel like hours, and hours feel like days. You check several times a day to see if they’ve responded yet, but there’s nothing. It’s enough to drive you crazy!

Luckily! There is a way to get timely responses from your leads – and it’s called SMS Marketing.

What is SMS Marketing & How it Works?

SMS marketing is a form of communication that utilizes SMS Marketing Software to send text messages directly to your leads’ phones. And because people are almost always attached to their phones, you can be sure that your message, sent through SMS Marketing Software, will be seen and read in a timely manner.

What’s more, SMS marketing is an incredibly effective way to reach your target audience. In fact, studies show that SMS messages have a 98% open rate, while email messages only have a 20% open rate. That means that nearly everyone who receives an SMS message will read it, while only 1 in 5 people who receive an email message will actually open and read it.

Like anything else, you can have the right tool, but if you don’t use it effectively you may not get the greatest results. I mean, you wouldn’t use a hammer to screw in a lightbulb – that would just be silly, right? The same goes for SMS marketing.

There are several other businesses out there that have something similar to offer, so it can be tough to stand out. This is especially important if you’re selling a high-end product or service. If you want to get the best responses from your leads, you need to make sure that your SMS marketing campaign stands out and is on point. If not, it can be easy to fade into the background noise and just be “another salesperson”.

How to Get Timely Responses from Leads

Here are some tips to help you get the most out of your SMS marketing campaigns:

1. Keep it short and sweet

SMS messages get the best response rate when they are kept right around 100 characters, so it’s important to keep your message short and to the point. No one wants to read a novel on their phone, so make sure you get your point across quickly and concisely.

2. Use keywords wisely

Because SMS messages are so short, every character counts. That’s why it’s important to use keywords wisely. Choose your words carefully to ensure that your message is clear and easy to understand. For example, if you’re sending a message about a sale, use keywords like “Sale,” “Discount,” or “Coupon.”

You can also include the word “Free” to let recipients know that they don’t have to spend any money to take advantage of your offer. Another example would be to use the word ” urgent” if you need a response quickly. Keywords can be the difference between a message that gets ignored and one that generates a response, so be sure to craft your messages carefully and choose your keywords wisely.

If you’re not sure what keywords to use, try testing out different ones to see which ones get the best results.

3. Use a call to action

Leaving out a call-to-action (CTA) is one of the most common mistakes businesses make when crafting SMS marketing messages. Always include a CTA so that your leads know what to do next. Whether you want them to click on a link, call you, or come into your store, make sure your CTA is clear and concise.

Your SMS message should always have a call to action, such as “click here to learn more” or “reply now to claim your discount.” This will encourage your leads to take the next step, which is essential if you want to convert them into customers. A Call-to-action (CTA) is essential in any type of marketing, and SMS marketing is no exception.

It’s important to remember that people are more likely to respond to a CTA if it’s easy to do and there’s a sense of urgency. For example, “reply now for a chance to win” is more effective than “click here to enter the contest.” Or “act now and get 50% off” is better than “click here to learn more.” Be strategic with your CTAs, and you’ll see an increase in responses from your leads.

4. Personalize your messages

Personalized messages are always more effective than generic ones. Include the lead’s name in your message to make it feel more personal and intimate. You could also include other personal details, such as their location or what they’re interested in. When you personalize your messages, your leads will be more likely to respond to you.

A good example of this is sending a message that says, “Hey John, I noticed you’re interested in XYZ product. I thought you might like to know that we just released a new version of it.” This type of message shows that you’re paying attention to your lead’s interests and that you have something valuable to offer them. This alone will make your leads more likely to respond to you.

5. Timing is everything

Timing is everything when it comes to SMS marketing. You don’t want to send too many messages, as this will just annoy your leads and cause them to opt out of your list. However, you also don’t want to go too long without sending a message, as they may forget who you are. Strike a balance by sending one or two messages per week.

This will keep you top of mind without being a nuisance. For example, you could send a message on Monday morning with a special offer or coupon, and then follow up with a helpful tip or article on Thursday. Your leads are busy people, so it’s important to respect their time. Keep your messages short and to the point. Get straight to the point and don’t include any unnecessary fluff.

Final Words

By following these tips, you’ll be able to get the most out of your SMS marketing campaigns and ensure that you get timely responses from your leads. So what are you waiting for? Start using SMS marketing today!

With these key concepts in hand, you’re well on your way to crafting an SMS marketing campaign that will actually get responses from your leads. Just remember to keep it short, sweet, and relevant, and you’ll be golden.

FAQ's

Yes, you need to comply with TCPA and 10DLC registration. Promotional messaging is permission-based, so get your potential consumers’ consent before sending promotional messages and offer a simple way to opt-out.

The frequency of promotional text messages depends on your industry and audience. However, once in two weeks is more than enough. By doing so, consumers will remember your brand, and it will not irritate your consumers.

You should not send too many messages frequently and stop being too salesy. Instead, your promotional message should be clear, concise, valuable, and easy to understand.

Segment your audience, include a clear CTA, personalize your message, keep the message short and sweet, do not overhype the offer, avoid being too salesy, and provide an easy way to opt-out.

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